Click on Start Shopping and then select a category from the pink bar containing category options. Or simply chose the search facility or use the shopping list which are both situated on the left hand side of the screen. And then select products and place in your shopping basket, go to the check-out, make additions or deletions if you need to, fill in your contact/delivery details and press submit, if you already haven't logged in. This takes you to a page to select either pay online or pay on delivery which can be either cash or cheque. All Holiday Cottage orders must be paid for in advance online.
Yes, as long as you order before 10.30am on Wednesday then you will receive your delivery that Friday/Saturday. If you order later than this, then delivery cannot be guaranteed, although we always do our best to fulfill your requirements. Please ring us 01670 505238.
You can play online and we accept all major credit and debit cards: Visa; MasterCard; Maestro; Solo & Electron. You can also pay on delivery with either cash or a cheque*.
You will receive an automatic email confirming your order. And you will then receive a further email informing you of the two-hour time slot allocated for your delivery.
No, we optimise each individual weekly delivery on a 'milk-run' basis, this means we keep the food miles to an absolute minimum, we are flexible and do try to fit in with your arrangements. Please note if there are special delivery arrangements in 'Additional Comments'.
We deliver in a 35-mile radius of Morpeth, Northumberland. If you are unsure if we deliver to you please ring on 01670 505238. A Rough Guide: is 35 miles North West & North East of Morpeth, up as far as Bamburgh & Wooler - out to Corbridge/Hexham in the west; south of Morpeth as far as Washington and Sunderland and all of the coastal region.
No, you don't need to register, however if you do your shopping experience will be quicker and more convenient. If you are registered it means that each order you place is saved, so you can refer back to what you ordered last week or last month. It also allows you to place certain items in 'My Favorites', this allows you to go to 'Favorites' and select the items you wish to re-order with ease and convenience. There is also a 'Regular Buys' button which will allow you to view and select your regular purchases. And the final benefit is that you do not need to continually fill in your contact details, it is all saved for you.
No, but at the bottom of each product you will find 'Add to Regular Buys'' if you click this it will put that product in your very own regular buy list [only accessible if you log on]. However, if this product becomes unavailable for reasons of seasonality then it will be removed automatically from your list.
We occasionally have to make substitutions; you will never pay more than the price of the item you ordered even if we substitute with a higher priced product. Prices can vary on the day, particularly fish and cheese, vegetables and fruit. PLEASE NOTE: there is a button on the check-out page that allows you to choose whether you would like replacements or wish a refund.
On the check-out page you will find a box beneath your shopping list that asks for a discount code, simply place your code and click 'apply' this will automatically discount your order.
That is not a problem, please just email or ring the office 01670 505238 and place your request, one of the FLF team will do the rest for you.
Delivery on Friday & Saturday is £4.50 [Delicious Members £3.50]; delivery on Sunday & Mondays (available to holiday cottages only) is £6.00. Postal Delivery charges are £7.50 for upto 20 Kilo
£15.00
No
Yes, this is to give you the best possible shopping experience.
There is a search facility on every page, simply type the item you are looking for into the search facility. It will then produce a Search Results from which you can choose your preferred product. If you still can't find what you are looking for please ring on 01670 505238, we will always try to source the product you need.
If no-one is home when the delivery is made, you can request alternative arrangements when placing your order. [i.e. garden, shed, neighbour or work address or if you work in your garden shed then both] OR alternatively the driver can leave your order in a safe place.If none of those options are available then a second delivery attempt will be made, but often that will be at the end of the day or a Saturday.
You have various methods of shopping, all of which will provide your shopping requirements. You will, no doubt, find your preferable method, but here is some information to help you choose:
1 Start Shopping: the categories and sub-categories are easily found in the pink header at the top of the page, when your mouse hovers over it. Click on a chosen food group and it will display a number of products from which you can choose. This is shopping at your leisure.
2 Search Facility: This a more direct and precise way of shopping, simply type in your chosen product and you are provided with a tailored selection. This is a quick and convenient way to shop.
3 Shopping List: If you're a regular shopper this is the quickest and most efficient way to shop. Simply type in your specific item, create a list, press start and it will then find and provide you with all of your requested items. For regular shoppers this is convenience at your fingertips.
Delicious members £3.50, non members £4.50, Sunday and Monday deliveries for holiday cottages £6.00.
